Privacy Policy

1 Information We Collect

We collect information you voluntarily provide when you book a session, contact us, or use our website. This may include:

• Full name, email address, and phone number
• Details shared during session bookings or enquiry forms
• Payment information (processed securely via third-party gateways)
• Technical data such as IP address, browser type, and device information

2 How We Use Your Information

Your information is used solely to provide and improve our services. Specifically, we use it to:

• Confirm and manage your session bookings
• Respond to your enquiries and provide support
• Send service-related communications and updates
• Improve our website experience and offerings
• Comply with legal obligations where required

3 Sharing of Information

We do not share your personal data with any third parties except in the following limited circumstances:

• Trusted service providers who assist in operating our website (e.g. hosting, payment processing)
• When required by law or a valid legal process
• To protect the rights, safety, or property of Oneness Healing or its users

4 Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors interact with our site. You may disable cookies through your browser settings at any time, though some features may be affected.

We may also use analytics tools (such as Google Analytics) to monitor website traffic and usage patterns in an anonymised manner.

5 Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6 Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent for communications at any time
• Lodge a complaint with the relevant data protection authority

7 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to remove it.

8 Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.